Always read your contract carefully! Do not rely on any verbal
promises from your car transport company. After signing the contract
your car transport company will always refer you to the contract for any
complaints you may have, including cost to cancel your shipment, deductibles, claims, etc.
It is important to look for is any clause that says there is no guaranteed pickup
or delivery date. Although most cars are delivered by car transport
companies within the expected timeframe, most will not guarantee a delivery
date.
You can request the following things to protect yourself:
Ask for a contract clause (in writing) that waives the cancellation fee
if the car is not picked up by your car transport company within an agreed
number of days of the scheduled pickup date. If you cancel within the
alloted time, expect to pay a fee, which can vary from $50 to $250.
Although most cars are picked up on the scheduled date or within a few
days of that date, a delay of 1 or 2 weeks may occassionally happen. Your
cancellation clause should allow for at least a week beyond the date scheduled for
pickup.
It is difficult for any car transport company to promise a set delivery date,
however, if your car transport company does offer a guarantee that covers
a rental car, find out the cost of the guarantee, and the maximum
amount per day that they will cover.
